How SellerDesk Works
A clear process with defined responsibilities, so you know what happens, who does it and what needs your approval.
- 01
Discover
We learn about your business, products, marketplaces, fulfillment model and current challenges in a consultation.
Your role
You share goals and context. Do not send passwords or API keys.
- 02
Assess
We review the relevant workflows, listings, account information and opportunities, and note risks and priorities.
Your role
You grant read-level access where needed and answer questions.
- 03
Implement
We agree the scope in writing: services, responsibilities, reporting cadence, approval points and account permissions.
Your role
You approve scope and grant least-privilege user access via Seller Central.
- 04
Manage and Improve
We carry out the agreed work, monitor performance and report progress, raising decisions that need you.
Your role
You approve significant changes and review reports.
Account access
You remain the account owner. Access is granted through Amazon user permissions and can be changed or removed by you.
Approvals
Pricing, purchasing, claims and submissions to Amazon need your approval unless you delegate specific tasks in writing.
Communication
We agree a primary contact, update cadence and escalation route during implementation.
Ready to Outsource Your E‑commerce Operations?
Tell us where you need support. SellerDesk will help you identify the right combination of operational management, content, and growth services for your e‑commerce business, on Amazon and other platforms.