Amazon Reimbursement and Fee Audits
Lost or damaged inventory, incorrect fees and missed removals can go unnoticed. SellerDesk reviews the records available to your account, identifies potential discrepancies and helps you prepare claims where Amazon's policies permit.
What the service covers
- Records review
- Inventory ledger, shipment, removal, return and fee reports for the audit period.
- Discrepancy identification
- Flagging possible lost, damaged, mismatched or incorrectly charged items.
- Supporting documentation
- Assembling invoices, shipment details and evidence required for each case.
- Claim assistance
- Preparing and submitting claims where eligible and approved by you.
- Audit summary
- A written statement of scope, findings and open items.
What needs your approval
- The audit scope and period
- Each claim before submission
Scope and boundaries
- Findings are potential discrepancies, not confirmed entitlements. Amazon decides every claim.
- Recoveries are not guaranteed, and claim windows and eligibility rules are set by Amazon.
- The audit covers only the records you give us access to.
Common questions
Will I definitely recover money?
No. Potential recoveries depend on eligibility, evidence and Amazon's decision.
How far back can you audit?
It depends on the records available and Amazon's current claim windows, which we confirm at the start.
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